FAQ's

How does personal visitation work?

Visitation is a PRIVILEGE and is non-contact according to this schedule.  All personal visits are on a one time per week basis.  ALL PHONES ARE SUBJECT TO MONITORING AND RECORDING.  Please check the inmate's name in the Prisoner Listing prior to visitation for any recent cellblock assignment changes as visitation is done by the inmate's classification.

          Monday:   3A: 6:00pm - 7:00pm 
                                  3D: 7:15pm - 8:15pm

          Wednesday: 3B: 6:00pm - 7:00pm
                                        3C: 7:15pm - 8:15pm

          Friday: 2C: 10:00am - 11:00am
                           2A:    6:00pm - 7:00pm
                           2B:   7:15pm - 8:15 pm

          Saturday: Admin. Seg.(1S1, 1S2, 1S3):  9:00am - 10:00am
                                 Med. Seg: (1M1, 1M2):  10:15am - 11:15am
                                 3E: 1:00pm - 2:00pm
                                 3F: 2:15pm - 3:15pm
                                 3G: 6:00pm - 7:00pm
                                 3H: 7:15pm - 8:15pm

          Sunday:  2D: 10:00am - 11:00am
                              2E(Beds 1-12) 1:00pm - 2:00pm
                              2E(Beds 13-24) 2:15pm - 3:15pm
                              2F(Beds 1-12) 6:00pm - 7:00pm
                              2F(beds 13-24) 7:15pm - 8:15pm

Visitors must be at the jail 15 minutes prior to the scheduled visitation time.  If you come after this time you will not be allowed to visit.  All visitors must be approved by jail staff prior to visitation, including children.  All visitors will be required do show photo I.D. prior to visit.  Unless it is an emergency you may not leave the visitation room.  If you do leave the visitation area you must re-check in with Central Control.  Visits will be terminated in any case where the inmates or the visitor become disruptive.  No cell-phones, cameras, food, beverage, or smoking is allowed in the visitation room.  All purses and other similar baggage are not allowed in the visitation room.  Lockers are supplied in the jail lobby for storage of these items during visitation.  Visitors under the age of 18 will only be allowed to visit if they are immediate family, and must be accompanied by their parent or legal guardian in the visitation room.  Grandparents are not considered legal guardians unless they have legal custody of the child/children.  Children must be supervised at all times.  Sitting on the counter will not be tolerated and good behavior will be expected.  The length of your visit depends upon the inmate's classification level.

Minimum Classification: 60 minutes visit 1 time per week.
Medium Classification: 45 minute visit 1 time per week.
High Medium Classification: 30 minute visit 1 time per week.
Maximum Classification: 15 minute visit 1 time per week.

Inmates in discipline will not qualify for personal visits.  If an inmate is brought in on a new charge which requires a bail hearing, their visitation request will not be processed or approved until after their bail hearing.  The inmate must request you as a visitor.  In order for them to do this they must fill out a visitation form that requires the following information: Last Name, First Name, Middle Initial, your date of birth, phone number, address, city, state, zip code, race, eye color, and hair color.  If you don't think they have this information you may want to write them and enclose this information.  Make sure you put their name on the envelope.  Inmates may have unlimited immediate family visitors approved to visit.  Immediate family includes: father, mother, step-father, step-mother, brother, sister, spouse, grandparents, and the inmate's children.  They may also have 4 non-immediate family members to visit.  Non-immediate includes: step-brother, step-sister, brother-in-law, sister-in-law, uncles, aunts, cousins, nephews, nieces, and friends.  It is the inmates responsibility to notify the visitor when they have been approved.

DO NOT CALL THE JAIL TO SEE IF YOU ARE APPROVED OR WHEN THE VISITATION TIME IS-THEY WILL NOT GIVE YOU THIS INFORMATION!     

Can you explain professional visits?
Professional visits include clergy, attorney, probation agents, and counselors. They are held daily during the following times:
9:00am-11:00am
12:30pm-4:30pm
6:30pm-8:00pm


You are expected to properly plan for the amount of time you will need with the inmate(s) as the times will be strictly adhered to.  This means you will be expected to leave at the end time for visitation or when requested. The jail operations rely on timing for safety and security of the jail including, but not limited to: meals, medications, other programs, etc.  There will be emergent situations that arise and to protect you and others in the jail you may be asked to discontinue the visit until the matter can be resolved.


If all visitation rooms are in use, or there is an emergent situation in the jail, you will be asked to wait in the jail lobby.  Alternatively, you may choose to return at another designated time.

Jail programs including scheduled religious services and AA are not affected by these time changes.

In order for a clergy person to have a one on one visit with an inmate they will need to be pre-approved.  In order to process this information you will need to provide us with a photo I.D. and your Pastoral card from an accredited church.  Jail Administration will notify you when and if you are approved.  Attorneys must present their bar card and photo I.D. prior to any visits. Counselors must provide a photo I.D. and an employee work I.D. prior to any visits.

 
How do I put money into an inmates' account?
Money for PX/Canteen is no longer accepted at the front window.  The Jail has a lobby cashier machine which is used to deposit money into an inmate's account.  This machine accepts Mastercard/Visa and cash in $5.00 increments.  You will need to bring an I.D. card or Driver's License to use the kiosk.  A binder is provided at the machine with the inmate's information you will need to make a deposit.  If the information for an inmate is not listed in the binder, the officer in Central Control will assist you with this information.  Money orders/cashiers checks will need to be mailed to the inmate.

If you wish to deposit money into an inmate's account you can now do so over the internet or by telephone. Refer to the  Make Inmate Deposits page for instructions.  Please note that an inmate's account balance can only be $100.00. So if an inmate already has a balance of $70.00 you may only put up to $30.00 in their account.

The jail lobby kiosk now has the capability to accept money for inmates housed in other selected facilities.  You will need either the inmate's first and last names with date of birth, or the inmate's Master number to make a deposit.  These facilities must have the capability to accept the transfer of money by having a kiosk installed in their facility.  A list of the facilities and deposit information can be found by following the instructions given on the kiosk.

How do I apply for the Electronic Monitoring Program?

If your are sentenced to 25 days or more you will be required to complete 20% of your sentence in the Jail prior to being placed on the program.  SCRAM Continuous Monitoring works primarily with a land line phone service.  Application can be obtained from either the front counter of the jail or refer to Electronic Monitoring Program section.  This will bring you to a printable application.  Print, complete, and return to front counter of the jail.

How do we receive phone calls from inmates?

There are phones located in the cellblocks for their use.  All phone calls are collect calls only unless the inmate has purchased a pre-paid phone card from the jail which will allow them to call direct.  There is a 15 minute time limit set per phone call, so the inmate will need to redial each time the conversation has been terminated.  To set up an account or for any other phone problems you are experiencing you can call Securus at 1-800-844-6591 or visit their website

What is VINE?
VINE is a free, 24-hour telephone service that allows you to check on the status of offenders in the custody of the Wisconsin County Jail System, and to register for automated notification when an offender is released or their custody status changes.  When you use WI-VINE, by phone or online, you can quickly find out whether the offender is still in custody. You can also register to receive notification when the offender's custody status changes.

How do I find out who is currently in the Manitowoc County Jail?

By visiting the Prisoner Listing page.

What is the criteria used to determine what classification an inmate becomes and how often is it reviewed?

It is based on the type of current and past crimes they are charged with or have been found guilty of.  It is also based on their previous history and disciplines while in custody.  Their initial classification will not take place until they have been in custody for 72 hours.  After their initial classification it will come up for review.

Minimum Classification.....every 30 days
Medium Classification.....every 30 days
High Medium Classification.....every 30 days
Maximum Classification.....every 15 days

Is there contact visitation?
No, all personal visitation is non-contact.

How do I find out what prison an inmate was transferred to?
Do not call the jail.  You will need to contact Dodge Correctional Institution for the inmates current location.  Refer to Links and go to either the Dodge Correctional Institution or Find-an-Offender sites. 

If someone is being held on a probation hold what is there release date?
They have no release date until their probation agent sends a cancellation of the hold.  The jail has no advance knowledge of when this is going to happen.  You would have to refer all questions to their probation agent.  The local probation office phone number is (920) 683-4590.

How do I go about posting bail for someone?
If you are posting the bail prior to the inmate's bail hearing you may post it at the jail.  We will accept cash or personal checks which must be local (drawn from a banking institution within the state of Wisconsin).  The maximum amount a check can be written for is $500.00.  The check should be made payable to the Manitowoc County Clerk of Courts.  If you are not in Manitowoc you may post it at your local Sheriff's Department however then we will only accept cash as a form of payment.  Check with your local agency as they may charge fees to process the transaction.  You must also have a valid identification card or driver's license when posting bail.  If you are at the Manitowoc County Jail and request to post bail or fines for charges from another county agency, we will require payment in cash.  If you want to post bail for an inmate who has had a bail hearing for charges which occurred in Manitowoc County, you may post it at the Manitowoc County Clerk of Courts office during regular business hours (Monday-Friday 8:30am-4:30pm).  After hours or on holidays you may post it directly at the jail.

Will I get the money I posted for someone's bail back?
Not necessarily, if the defendant fails to show up for court the monies could be forfeited or could be used to pay fines and court costs.

Are inmates represented by anyone at their bail hearings?
All inmates are given the opportunity to speak with and be represented by a public defender at their bail hearings.  The courts will provide an interpreter if they do not speak English.

What do I need to know about an inmate and their court appearances?
Persons brought in on new charges and/or warrants will make a bail hearing at 12:45 pm the next business day following their arrest.  The public may view the bail hearings from Room B-15 in the basement of the Manitowoc County Courthouse, 1010 South 8th Street.  The inmate will appear via video.
For those inmates that do not have their own attorney for their bail hearing, the State Public Defender may represent them in court.  The Public Defender comes to the jail to interview inmates that are scheduled for a bail hearing that day.
Do Not call the jail after the bail hearing to find out if or when an inmate is to be released.  If the court grants an inmates release after the bail hearing, the releasing process will only begin once all bail hearings are completed for that day, after the Clerk of Court has completed all release paperwork and after it has been reviewed with the inmate(s) getting released.  The jail priorities and staffing also plays a part.
Jail uniforms will be worn for court appearances.  The exception to this is if the inmate has a Jury trial or the inmate has Huber Law and going to court without a deputy.
The court schedules all court appearances for individual inmates.  To find out dates and times please contact the Clerk of Circuit Court at (920) 683-4030 or log onto Wisconsin Courts.
Inmates, family, or friends are not allowed to pass things to each other during court.  Visitation with the inmate shall not take place during the court hearing.

What does it mean when someone is on a hold from another county?
This means that we are holding the inmate for another agency.  They are held here until the agency with the hold comes to pick them up for transport to their facility.

What if the inmate doesn't have any money, how can they purchase additional hygiene items?
An inmate must have $1.00 or less in his account for 6 days to be considered indigent.  An indigent county inmate may order an indigent hygiene package each week.  In addition to the hygiene articles it also contains a stamped envelope.  This purchase will only be billed to their account if they are an employed Huber inmate who are still indigent.  Huber inmates who go out for childcare are not eligible for an indigent pack.

What items are available on the PX/Canteen?

There are several categories on the PX/Canteen order form. They are:

  • Hygiene Articles: Such as Acetaminophen, soap, shampoo, deodorant, toothpaste, ect.
  • Miscellaneous: Such as pencils, papers, stamped envelopes, radios, batteries, ect.
  • Candy: Such as candy bars, hard candies, ect.
  • Chips & Snacks: Such as chips, crackers, granola bars, pudding, ramen noodles, ect.
  • Liquids (instants): Such as coffee, juices, teas, ect.
  • Greeting Cards: For birthdays, and special occasions.
  • Clothing: Such as thermal tops and bottoms, and undergarments.

**All prices and items on the order form are subject to change.**

How do inmates get haircuts?
The inmate must submit a written request for a haircut to the bookkeeper. They will then be placed on the haircut list if they have enough funds.  The inmate must be here one month to be eligible for an indigent haircut.  Subsequent indigent haircuts may be requested after 30 days from the previous haircut.  All qualifying indigent inmates will be billed for in-house haircuts at the time of the cut.  Indigent means you have $1.00 or less in your trust account for at least 6 days.

What do I need to know about the Heath Services Unit?
Refer to the Health Services Unit page for information regarding the guidelines you will need to know about medical care during your incarceration.

What if I have been sentenced and have Huber Law?
You will either need to pick-up a Huber Packet at the front counter of the jail or you can print one off by going to the Huber Law section.  Complete the forms in the packet. Once completed contact the Huber Officer at (920) 683-4945 to set up an appointment.  At the appointment the Huber Officer will prepare you and your paperwork for the day you report in to serve your sentence.

Can I make a doctor's appointment for an inmate?
No, all medical, eye, and dental appointments must be made through the Health Services Unit.  Please refer to Health Services Unit page for a set of printable guidelines reference medical issues.

What items does the jail provide the inmates?
All inmates are provided with 7 sets of underwear, t-shirts, bras, and socks to wear while inside the jail facility. They are given an initial hygiene package upon their booking.  The hygiene package contains a toothbrush, toothpaste, deodorant,  soap, shampoo, and a comb.  Additional supplies will have to be ordered off of PX/Canteen and paid for with money in the individual inmates account.

What items may be dropped off at the jail?
You may drop off (non-expired) prescription medications in the original bottles only, no narcotics.  You can also drop off glasses with soft case, contacts, and dentures.  Clothing may be dropped off for Huber inmates to wear out to work, or for an inmate to wear to his/her jury trial.

What kind of programs are offered at the jail?
Bible study, AA/NA is offered to all inmates except those who are classified as a maximum or high medium. Maximum or high medium inmates will be given a bible if they request it.  Sentenced inmates who are not classified as maximum or high medium will be allowed to participate in the following programs offered by Lutheran Social Services: Anger Management, Cognitive Restructuring and Life Skills.  Sentenced inmates who are not classified as maximum or high medium will be allowed to participate in the following programs offered by Lakeshore Technical College at the jail: GED, HSED, Adult Basic Education, Employability Skills, Parenting and Money Management.  It is the inmates responsibility to sign up or request these opportunities.

Can I work off my court ordered Community Service hours while in custody?
Certain stipulations may apply, you will need to contact the program coordinator at (920) 683-5078. Each situation will be handled on a case by case basis.

How do I apply for being a trusty?
Once in custody you must fill out a request slip to the trusty coordinator requesting to be a trusty.  You must be serving a sentence not less that 30 days in order to apply.  Each request will be handled and/or approved on a case by case basis.  Trusty duty is a privilege and not a right.

How do I send an inmate mail?

Make sure you put their full name on the envelope. The address you send it to is:

Inmate's Name
Manitowoc County Jail
1025 South 9th Street
Manitowoc, WI 54220

Your full name and return address must also be on the envelope or it will not be delivered to them. Any letter that does not contain a return address will be placed in their property for them upon their release. If there is no name, just a return address the letter will be sent back as return to sender.

How do we send an inmate books or magazines?
Soft covered books may be purchased and mailed directly from an on-line book store only. Books or magazines dropped off at the front counter will not be accepted.  Magazines are by subscription only.  An inmate can only possess 4 (books or magazines) in their cellblock.  Books or magazines that contain nudity, sexual acts, gang related material, or any other materials that may disrupt the safety or security of the jail are not allowed.

How do I get a phone message to an inmate?
No messages will be passed on to an inmate.  You will need to contact them through the mail.  You may want to set up a number and time of day for them to call you.  If there is nothing new then don't accept the call.

Can I get married while in custody at the Manitowoc County Jail?
Weddings may be allowed while a person is incarcerated in the Manitowoc County Jail when the proper requirements are met. It is the inmate's responsibility to make a written request to Jail Administration so the proper action can be taken.